- We know the issues
affecting your network, and can respond before they become critical.
- Intuitive comprehensive “central dashboard” keeps
us informed on the health of your network. Its color-coded for fast problem determination (red, yellow, green).
- Automatic alert dispatch to
us for guaranteed quick response to problems at your site.
- Flags unauthorized access attempts.
- Allows you to control the software content at your site.
- Ensures that your business resources are used appropriately – not for high-bandwidth interactive games or illegal peer-to-peer sharing.
- Flags account lockouts.
- Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities.
Detailed Site Level Inventory
- Automatically collected, ensuring accuracy.
- Up-to-date hardware, software and patch information.
- Reports for planning and problem diagnostics.
Graphical Performance Reporting
- Graphical view with service level threshold lines for easy-to-read performance reports.
- Provides you with a basis for capacity management and upgrade planning.
- Automatically generated, ensuring accuracy.
Integrated Trouble Ticket System
- Trouble ticket system for problem logging, tech dispatch and resolution information.
- Provides you with a tracking system for work done by
Remote Management and Communication
- We can remotely resolve issues
(using a secure VPN system).
- Very low bandwidth requirements – does not slow down your network response time.