This is a telephone
or on-site desktop and network support
after business hours. Work is performed
on weekdays after 5:00pm, on weekends
or on official company holidays.
All work requiring an onsite visit
will be charged a minimum of two hours
and one-half hour for phone support.
Also includes all work performed after
hours at a location other than the
primary business location, including
home-based offices. Travel time is
charged for an on-site visit.